I had a slow Internet connection since the beginning of this month and my brother decided to call Mauritius Telecom to enquire about it. He was told that we have exceeded our monthly package and this is why we are experiencing such a slow and “bad” Internet connection. The tele-agent also said that maybe it was due to “too much” Skype calls and streaming whatsoever. It just did not make sense to me. Last time I checked how many Gigabytes I used out of my package, I did not even make it to half! And I had Skype meetings everyday!
So I said, hey! Maybe it would be great for people to know how to check their Internet consumption so far in case they end up with a slow connection and decide to go with it instead of tracking it down and insist that Mauritius Telecom fix that issue.
1. Speedtest or Fast.com
I usually run a speedtest or fast.com whenever I encounter slow internet connection. It’s some kind of proof I require in order to make sure the issue is not about the device I am using but with the Internet Service Provider.
2. Access your router
You can access your router by typing http://192.168.100.1
You will require a username and a password to access your router. Kindly call Mauritius Telecom on 8902 and ask them for the information.
3. Access your Internet account to track your Internet Data Usage
Go on https://internetaccount.orange.mu. The username and password required to access the account is a different one. You may find the username when you access your router but the password is masked. So…. you also have to call Orange on 8902 to ask for it.
Once you access your Internet account, click on session report, select the period your want to track by entering the date/month/year and click on submit.
Now, all you need to do is to copy the Total Volume (Kb) and convert it into Gb.
E.g; I subscribed to the 10Mbps package which offers me 75Gb per month. I take my total volume and I convert it into Gb. If my Internet consumption exceeds the 75Gb, then Mauritius Telecom will automatically downgrade my Internet connection to 1 Mbps. So, make sure you track your Internet consumption 🙂
Unfortunately, it seems that I have indeed exceeded my Internet Package and I must admit that I am quite surprised. I wonder if it is too much Netflix. Well, I guess I should probably download some kind of software that would notify me whenever I have exceeded the limit on my Mauritius Telecom Internet package.
Can anyone recommend me a software which would enable me to track my data usage?